Privacy Policy
Last updated: June 12, 2026
This Privacy Policy applies to Mainspring Garage Door Co. of Seattle and the website located at mainspringgaragedoorseattle.com. By using our site or submitting a service request, you accept the practices described here. Mainspring Garage Door Co. of Seattle is a marketing and referral company - we advertise home services, take requests from visitors, and pass those requests to independent businesses that carry out the work. This policy explains what information we gather in that process, how we use it, and who else receives it.
Text message and call disclosure
When you submit a request through mainspringgaragedoorseattle.com, both Mainspring Garage Door Co. of Seattle and the independent business or professional that receives your request may contact you by phone or text. Those contacts may be made using an automatic telephone dialing system (autodialer) or may use prerecorded or artificial-voice messages.
Consent is not a condition of any purchase. Agreeing to receive calls or texts is never required to obtain a referral or any home service.
How often you hear from us depends on your specific request and how the responding business follows up - message frequency varies. Standard message and data rates from your wireless carrier may apply to any texts you receive or send.
To stop text messages at any time, reply STOP to any message. For help, reply HELP. Opting out of texts stops SMS contact but does not close an open service request or stop other forms of follow-up (such as calls or email) unless you separately ask us to stop those as well. You can also send opt-out or questions about messaging through our contact page at https://mainspringgaragedoorseattle.com/contact-us/.
Information we collect
We collect what you give us when you interact with our site. That typically includes your name, a phone number where you can be reached, an email address, the address of the property where work is needed, and a description of the project or service you are requesting. If you use a chat feature or call us directly, the contents of that conversation are also collected.
Our site and hosting infrastructure automatically record certain technical details as well - for example, which pages you visited, how long you spent on them, your browser type, and your approximate location based on IP address. We use that data to keep the site running and to understand how visitors use it.
State privacy rights
If you live in California, Virginia, Colorado, Connecticut, Utah, or another state that has enacted a comparable consumer privacy law, the rights described in this section apply to you.
You have the right to:
- Know and access the categories and specific pieces of personal information we have collected about you, and to learn who received it.
- Correct inaccurate personal information we hold.
- Delete your personal information, subject to certain legal exceptions.
- Portability - receive a copy of your information in a format you can take elsewhere.
- Opt out of the sale or sharing of your personal information, and of targeted advertising or profiling based on it.
Important: The core function of this site is to pass your service request - including your contact details and project information - to the businesses in our referral network that are positioned to respond. Under some state privacy laws, that transfer may qualify as a “sale” or a “share” of personal information. We do not hide that. If you would prefer that your information not be forwarded to those businesses, please do not submit a request. If you have already submitted one and want to withdraw or opt out of further sharing, contact us through the contact page - that is the mechanism for opting out, as there is no in-site toggle or cookie banner for this purpose.
To exercise any of the rights listed above, submit your request through https://mainspringgaragedoorseattle.com/contact-us/. An authorized agent may submit on your behalf provided they supply written proof of authorization. We may need to verify your identity before acting on a request. We will respond within the timeframe required by the law of your state.
If we decline your request, we will tell you why. You may appeal that decision by replying to our response or contacting us again through the same channel, and we will inform you of the outcome of the appeal.
We do not deny service, charge different prices, or reduce the quality of what we offer based on whether you exercise any of these rights.
Your consent
When you fill out a form, start a chat, or otherwise send information to Mainspring Garage Door Co. of Seattle, you are consenting to two things: (1) the transfer of your contact and project details to the business that will respond to your request, and (2) being contacted - by phone call, SMS, or email - by us and by that business, about your request. Neither consent is a condition of purchasing any service. If you do not want to be contacted or do not want your information forwarded, do not submit a request.
Third-party links
Our site may contain links to external websites - for example, pages belonging to partner businesses or product manufacturers. Those sites operate under their own privacy policies, not this one. We are not responsible for their content or data practices, and this policy does not extend to them.
Who receives your information
The whole point of submitting a request through mainspringgaragedoorseattle.com is to connect you with someone who can do the work. Accordingly, the contact details and project information you provide are sent to the home-service contractors and specialists in our referral network whose trade and service area match your request. Those businesses are not our employees or agents - they operate on their own and may reach out to you directly to schedule an assessment or provide a quote. We do not control how they handle your information after it reaches them.
We may also share data with vendors that help us operate - analytics providers, call-tracking services, and similar tools - under agreements that limit how they use it.
Children
mainspringgaragedoorseattle.com is not directed at children under 13, and we do not knowingly collect personal information from anyone in that age group. If we learn that we have done so, we will delete it promptly.
Affiliated brands and shared vendors
Mainspring Garage Door Co. of Seattle is one of several home-service marketing brands that operate under common ownership or management. Those affiliated brands share certain back-end infrastructure - including call-answering systems, customer relationship management platforms, scheduling tools, and hosting and marketing technology. Your personal information may move among those affiliated brands and the vendors they share in order to route your request to the right trade or geography, and for purposes such as billing, fraud prevention, and quality review. Any affiliated brand or shared vendor that handles your data does so under this policy or a materially equivalent one.
How long we keep your information
We keep personal information only as long as is reasonably necessary to coordinate your service request and to meet any legal or recordkeeping obligations that apply. Once that purpose is satisfied, we delete or de-identify the information.
Contact us
If you have questions about this policy, or want to submit a privacy-related request, please reach us through our contact page at https://mainspringgaragedoorseattle.com/contact-us/. We will do our best to respond promptly.
Mainspring Garage Door Co. of Seattle
Seattle, WA
Last updated: June 12, 2026